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I wonder whether anyone can help and / or point me to the right direction. We boarded a flight from Israel to Moscow (Aeroflot Russian Airlines) and after about 1.5 hours were told the flight was cancelled. We have an official paper to this extent, and an official email from the airline that the cancellation was due to mechanical error. The airline did provide overnight accommodation and re-issued tickets to the next available flight which was 24 hours later.

I wonder whether the compensation clause applies to my case (of course the airline denies this!) as the cancellation was post the boarding.

Also, just in case this matters, we are not citizens of either country.

  • If it’s Aeroflot, as the tag suggests, then EU compensation rules will not apply regardless. – Moo Nov 23 '19 at 8:33
  • Sorry, is this forum only about EU laws? If so, I'm sorry. The law that applies / may apply is the Israeli Aviation Services Law. – Janna Raikhman Nov 23 '19 at 8:39
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    @JannaRaikhman the EU compensation rules are the most common ones that get asked about, and almost certainly form the basis of Willekes query - an EU airline flying into the EU would be subject to EU261 and thus you would be eligible for compensation. I was just pointing out that the question was already tagged with an airline, and the combination of origin and airline would preclude EU rules applying. That doesn’t rule out Israeli or Russian rules applying (or wherever the destination country is). – Moo Nov 23 '19 at 10:18
  • Thank you. Even if the flight was cancelled after the boarding? – Janna Raikhman Nov 23 '19 at 11:11
  • @DavidsupportsMonica just a note, but for ‘c’ to apply, ‘a’ must also be true - flights into the EU by a non-EU airline are not covered. – Moo Nov 23 '19 at 20:25

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