My boyfriend is in LAX he came from Australia. His next flight is in 28 minutes and I haven't heard from him at all to know if he made it through customs. I'm extremely scared and I'm having bad panic attacks. I'm supposed to pick him up from the airport tonight and I need to know if he's going to be there or not because the airport is a 40 minute drive.

Edit: He made it through in the end, and was fine.

  • 6
    From experience the WiFi at LAX sucks
    – Peter M
    Nov 21, 2019 at 20:05
  • 55
    Surely the airport giving out specific passenger information would be a breach of privacy?
    – user29788
    Nov 21, 2019 at 21:03
  • 32
    airport is a 40 minute drive ... to much of time to give away for boyfriend?
    – Veljko89
    Nov 22, 2019 at 12:45
  • 4
    Is there any reason to doubt he'd make it through customs? Nov 22, 2019 at 17:09
  • 4
    @R.. Yes, but do they often turn away visitors from 1st world countries with all their documents in order? Basically, my question was, is there anything about his application that might have caused questions? Nov 22, 2019 at 17:57

3 Answers 3


There won't be a way to contact anybody at LAX to see if your boyfriend made it through immigration. In my opinion, the best thing to do is to drive the 40 minutes to the airport under the assumption that everything is fine. If he arrives, great. If not, then you will be in the best place to try to find out where he is - you will be able to talk to the airline agents face-to-face. Trying to find out where he is over the phone will be a lot harder.


It makes the most sense to plan to go to the airport to pick him up. If you don't hear anything, it is more likely that it means he can't call you because he is on the next flight - maybe he had to rush to catch it or whatever and didn't have time in the airport to call. If he misses the flight, he will have plenty of time in the airport to figure out the wifi and call you, or find a pay phone and call you, or whatever.

  • 45
    He was taken for further questioning and held in a room for a few hours until it was his turn but they let him through thank you guys for the answers Nov 21, 2019 at 22:02
  • 8
    @Felicia Kennedy Out of interest, and referencing your previous question travel.stackexchange.com/questions/149693/… what did your bf tell CBP about his employment status?
    – Traveller
    Nov 21, 2019 at 22:29
  • 3
    He didn't have a surfboard by any chance? Nov 22, 2019 at 9:42
  • 3
    @FeliciaKennedy Can you put that in the question so everyone who comes to this knows he's okay? Nov 22, 2019 at 17:00

If you have the booking number (and of course his name), you may be able to use the “manage my booking” section of the website to see his status. If the flight has departed without him, some airlines will actually show him as “no show” on the relevant flight. Or you may see him having been rebooked to another flight.

If you have his passport number (and full name and birth date, and his consent), you may be able to check his I94 history online, though I’m not quite sure how fast this is updated.

The airport most probably won’t know anything (but you can of course try calling them, you never know...). The ones who would know (but may be hard pressed to give any information for privacy reasons) are CBP (though I’m not even sure it’s easy to reach the local CBP at LAX), the first airline if he was denied entry, and the second airline if he did indeed go through and boarded the flight or was rebooked to a later flight.

  • 3
    The I-94 is available immediately upon entry, you can access it online as soon as you are processed into the USA. I tested this scenario on my wife, and hers was online immediately after she cleared customs in JFK. I think its possible to even ask them for a printed one, I have heard sometimes they'll provide you with one if you ask nicely.
    – AussieJoe
    Nov 24, 2019 at 19:32

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .