I'm a Malaysian passport holder and I require an ETA (Electronic Travel Authority) to travel to Australia.
Upon googling "Australia ETA for Malaysian passport", the first link is for the Australian High Commission Malaysia - https://malaysia.highcommission.gov.au/klpr/ETA.html. This website provides a link to this
homeaffairs.gov.au website where you can apply online: https://www.eta.homeaffairs.gov.au/ETAS3/etas. The application fee is listed here as AUD $20.
I assumed this was the only route for applying for an ETA. However, further information on the High Commission website states that you "can also apply for an ETA through a travel agent, airline or specialist service provider".
One such website I found (which appears on the first page of the Google search I did earlier) is https://www.australianvisa.com.my/. Here, the price for applying for a tourist ETA is listed as MYR 20 (which is approximately AUD $7).
My question is, how can a supposed '3rd party website' be cheaper than simply applying through the official Australian government website? Is it a scam?