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I have a Lewis N Clark combo lock that has the Travel Sentry feature that allows TSA to unlock it. The lock also has a feature that lets you know if TSA opened it - the TSA keyhole at the bottom will pop out if a TSA key is used to unlock it.

On a recent trip, TSA opened my luggage (apparently having a huge stack of tourist brochures will trigger an inspection), and the TSA keyhole on the lock was popped out:

enter image description here

I am not able to figure out how to reset the indicator. I have tried pushing it in with the lock in various states of locked/unlocked with correct/incorrect combos. Even with the lock in the combo-reset mode, I cannot push the indicator back in.

Does anyone know how I can reset the indicator?

  • If you crossed a national boundary, it may have been Customs, or even immigration looking for evidence of a non-tourist intent. – Harper Oct 8 at 3:49
  • It was a domestic flight. – pacoverflow Oct 8 at 4:23
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    Could just be random spot checks too. You don't really know sometimes. My luggage was opened recently... I think they thought it was weird I had couple of whetstones in my luggage... You have to understand x-ray detects density. A block of brochures tied together will read as a dense brick of "something". They can't really tell what it is. – Nelson Oct 8 at 4:40
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    What does it matter who it was? – RyanfaeScotland Oct 8 at 9:55
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    Note: I had thought "TSA007" was the model number of the lock, but I just found out that is not the case. It tells TSA which key to use to open the lock (they have several different key types). – pacoverflow Oct 8 at 14:52
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The Swissgear TSA lock instruction manual has some guidance on how to reset the red indicator:

To reset & hide the red indicator:

To return the red color indicator back to its original hidden position, simply push it back into the lock body with a small pin-like device, such as a paper clip. The TSA color indicator is now reset.

Tho The OP says:

my lock doesn't have a pinhole as shown in that manual. However, it does have a small metal plate in the keyhole that can be pushed with a pin. I was able to reset it that way.

As shown in the photo from the OP saying how his lock looks:

image

  • Comments are not for extended discussion; this conversation has been moved to chat. – JoErNanO Oct 9 at 14:48
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    It doesn't require the correct combination? So the TSA can reset it if they want? Seems like that significantly decreases the utility. – Acccumulation Oct 9 at 22:37
3

On some of them, you unlock and turn the shackle 180⁰ like you are going to reset it. But, instead of pushing the shackle in, you pull up and it will reset the indicator.

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