I and a friend decided to book a charter/package trip with flight, hotel and transfer included. I've only booked the cheap flight seats from these company for like 20€/return and this is my first package trip.
We choose "unspecified accommodation" and were sent a "hotel voucher" by email, which is in Swedish. I've not received any more details about the accommodation and I wonder how to redeem this voucher.
Searching the Swedish web and looking through various agencies FAQs didn't give me any answer.
The agency is a small online one called Airtours, not the Thomas Cock one but a Swedish one with the same name.