I've booked a flight LYS -> FRA -> EZE -> USH on Lufthansa website. The first two flights are operated by Lufthansa, so I was able to call their customer service and add a bicycle on my ticket. The last leg is operated by Aerolineas Argentinas, and the Lufthansa's customer service told me to contact them to add the bicycle.

On Aerolinas Argentineas website they give a phone number for "international calls outside Argentina"; as I don't speak spanish, I guess I'd need that. But it doesn't work.

How can I tell Aerolineas Argentinas that I will have a bike with me?

EDIT: I can't use the contact form on their website as it asks for a booking number. My booking number is from Lufthansa and is not valid for Aerolinas.

  • Remember to box your bicycle. Lufthansa can accept bicycles as-is on many of their flights, but most other airlines cannot. – Michael Hampton Sep 30 '19 at 19:10
  • Were you calling from inside or outside Argentina? – Patricia Shanahan Oct 1 '19 at 7:27
  • Outside, but I was using the international number with the Argentinian prefix. – Shan-x Oct 1 '19 at 7:42

In the Spanish web page of Aerolineas Argentinas you have this information:

enter image description here

That means that you can have a conventional bicycle with 1 seat, without motor and a container for the transportation. You would need to remove the pedals, fold the handlebars and deflat the tires.

Also for the special equipment an additional fee applies:

enter image description here

The web does not say anything about how to add it to your ticket, so probably when you do the check-in or at the counter in the airport.


In this link you have:

enter image description here

Equipaje adicional (Additional luggage) ¿Cómo puedo abonar el servicio? (How can I pay?) You can call to the contact center 0810-222-86527

An in this one you can search the office or the airport and you have a contact phone number.

I have seen that the main phone number is this:

enter image description here

  • I was aware of that. But according to the Lufthansa guy I spoke to (and to what I read online), I should tell them beforehand because the plane is not that big and I have to make sure they can take my bike. – Shan-x Oct 1 '19 at 12:22
  • It is an airline, so I don't think you will have a problem talking in English! – Ana Oct 1 '19 at 13:49
  • Yes! But HOW do I contact them?? – Shan-x Oct 1 '19 at 18:16
  • I have edited the post to add the information I've found – Ana Oct 2 '19 at 5:55

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.