I am from Serbia. I am buying a New York to San Francisco ticket in advance on the United Airlines site, and I have just come to the payment stage with my VISA but am worried on how should I obtain the ticket since I am in Serbia.

Will the email that they will send me be enough?

I cannot find any related information on the site to solve my dilemma. I only see a field that I should enter my email for something called "e-ticket".

Will that be enough for me to buy a ticket?

  • 1
    Welcome to travel.SE. As long as your card is accepted you should be fine. Email or even an electronic boarding pass will work for internal flights
    – Karlson
    Commented Mar 15, 2013 at 2:17
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    The ticket would be electronic anyway so there is nothing to 'obtain'. You can do everything online, including get the Boarding Pass.
    – DTRT
    Commented Dec 16, 2016 at 17:16

2 Answers 2


These days, it is rare that you get a paper ticket for your flight. Instead, you usually get an "e-ticket", which is a fancy way of saying that all the information that used to be on a paper ticket[1] is now sent to you by email. This email is sufficient confirmation that you will be on that plane.

At the airport, when you show your passport at the check-in counter (or at the machine), you will receive a boarding pass, which allows you to enter the plane.

Thus, as long as they accept your credit card, you will be able to buy the ticket just fine.

[1] A paper ticket used to be like a little booklet, especially if you flew multiple legs, that contained information about your itinerary, a detailed listing of flight price and taxes you paid, as well as the rules and regulations. However, even though you had a ticket, you still had to go through check-in to receive the boarding pass.

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    Yes, 'as long as they accept your credit card'. Last time I tried to book via United's site that was where I hit a snag. Ended up booking through a broker at a slightly higher price.
    – Kris
    Commented Mar 15, 2013 at 10:37

No, you cannot, officially, if your card is issued by a Serbian bank. United.com is only set up to accept payment and passenger information from about 66 countries, and unfortunately, Serbia is not one of them. You may be able to make a reservation, but United will not ticket the reservation without payment, so here are your options:

  • Purchase through a third party, such as a travel agent, ticket broker, or consolidator which can accept a Serbian credit card.
  • Purchase at an airport with United ticket agents, using a card or cash in the local currency of that airport. Note that an additional service charge will apply, and that some airports will not handle cash transactions.

Jonas is correct in that paper tickets are quite rare these days, but it is not quite right to say that they have been replaced with email. An electronic ticket (e-ticket) is stored in the airline's computers; the e-mail that you receive is merely a receipt confirming your travel details, and your boarding pass similarly is just a piece of paper meant to expedite the boarding process. On a U.S. domestic flight, you will be able to print a boarding pass at home, or at the airport with only your name and some details (PNR number, destination airport, etc.). To fly, you simply need this boarding pass and some carry proof of identity (e.g. passport, military ID, driver's license).

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