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A friend of mine booked a cheap lodge in Philippines through booking.com. But the day before his flight, he found a nicer hotel to stay and even found some last minute bad reviews of this cheap property and it's owner. So he decided not to stay at this lodge but forgot to inform them that he will no longer stay. A few days later the lodge contacted him by text message, threatening him that they will file a case at immigration regarding this unpaid hotel bill, probably for a no show fee. My friend ignored the text but the lodge seems to be aggressive and they keep on texting him every month, not to remind, but to threaten him that they will file a case at the immigration.

Our concern is that every text message that the lodge will send my friend, they will give him a different case number with immigration, so we are not sure if this text is true or just plain scam. The last text he got was few days ago and claims that they have already filed the case and that my friend will be held at the immigration and can never leave Philippines until he settles this bill.

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    How much money did they demand, and is it actually owed, given his contract with the hotel? – Patricia Shanahan Sep 2 at 23:00
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    2,300php that's around 50usd roughly. and one more thing, we got a confirmation email from booking.com saying "No-show fees waived, by property". – Joey Sep 2 at 23:05
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    That makes it sound more like a scam. How do they want the money paid? – Patricia Shanahan Sep 2 at 23:20
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    I'm not surprised the owner is being rude -- your friend was very inconsiderate, and may have cost the owner some money in turned-away custom. – TonyK Sep 2 at 23:35
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    Your friend should check on booking.com, and in the confirmation email. There are rules about no-show and cancellation, and you friend should apply such rules, so he should pay. Note: the more he delay the payment, the more the hotel could charge (because of missing payment). You said there were a lot of negative comments about the hotel, so you can expect non-professional behaviour on their side, but this is not an excuse not to pay your debts. – Giacomo Catenazzi Sep 3 at 9:59

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