I'm trying to check in on Scoot's website for a sydney-singapore flight but it keeps telling me "APPS System has denied boarding for pax". Does anyone have any idea what that means? I do not have phone access at the moment to ask Scoot.
We can't interpret a particular web site's error message. I will say that when you try to check in online and it fails, sometimes that's because you can't check in at all and other times it's not. For example, you might need to show someone that you have a visa or some other minor thing.I've been unable to check in because I had SSSS, and because I was selected for an upgrade. There might be nothing wrong.
The best thing to do is to go to the airport early. Check their web page to see how early check in opens, and be there then. If it's possible to check you in, you're all set. And if not, you'll have a real life Scoot rep right there to help you figure out what to do next.