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On 23rd of August 2019, we took T9 Cardiff bus from Airport to City centre. The driver didn’t charge anyone any money.

I even asked to make a cash payment and he very graciously said Since I know you, you ride for free today.

Even though I know that was a joke, everybody did ride for free. Why would that be so? Even other passengers were wondering. One reason I could guess was the for some distance the road was under construction and was causing regular delays to the service.

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    TransCymru are offering free weekend travel at the moment. I'm not sure how that relates to Friday 23rd, but this is a bank holiday weekend so maybe they extended the offer this week. – user90371 Aug 25 at 19:12
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    That’s it. Would you like to add it as an answer? – Hanky Panky Aug 26 at 10:29
  • I couldn't find anything authoritative to support my speculation. If you have a link to something concrete go ahead and post your own answer. – user90371 Aug 26 at 11:06
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One reason may be the ticket machine wasn't working, and the driver (either by law, or company policy) cannot receive payment without issuing a ticket (receipt).

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