We've got a wedding in the family coming up, and I'm looking at travel accommodations. Unfortunately, the place where the happy couple wants to have their wedding is in a little town 100 miles away from the nearest airport.
This should be really straightforward, but when I went on Orbitz to try and set it up, using the standard workflow (package deal, hotel + car + flight), I cannot for the life of me figure out how to actually set it up!
It only wants to give me hotels that are near the airport. When I'm on the hotel selection page, it offers to let me change the destination, but then when I try to change the destination for the hotel, it tries to change the destination for the entire trip and gives me an error message that there are no airports nearby, which is the entire point of changing the hotel location!
I tried calling Orbitz customer support and got nowhere. The front-line support person turned out to be some sort of idiot who simply could not get it through her head that I was looking for a hotel that is in a town 100 miles away from the airport, no matter how many times I explained it. When I asked to be escalated, I got put on hold and never taken off, even an hour later; it really felt like a "make this customer go away" tactic rather than any good-faith attempt to get me through to someone who could help.
This is ridiculously frustrating, because I cannot possibly be the first person to want to travel to someplace that isn't conveniently close to an airport. It makes no sense for this not to be a scenario that Orbitz has supported for at least 10 years now, but I simply can't figure out how it's done.
I'm just about at my wits' end here over what should be completely straightforward and simple. Does anyone know how to make this work?