5 months ago, I flew from Moscow to London with a connection in Amsterdam. My flight was late by nearly 3 hours and my connection was missed. I was put into a hotel overnight and flew the next day. At that time no compensation was offered from the airline. The journey was booked with lastminute.com It was with KLM and the delay was the airline's fault.
A few days ago I received a legitimately-looking email saying that passengers could be entitled to compensation. The email:
From: "lastminute.com" email@example.com
Hi [MY NAME],
Get compensation for your flight delay!
At lastminute.com, we want our customers to have the best travel experience possible, That’s why we were sorry to see that your flight from Moscow to Amsterdam on 25 February, 2019 may have been delayed.
Under EU Regulation (EC) No. 261/2004, introduced to protect European passengers against lengthy delays and other travel disruptions, you could be entitled to as much as €400 in compensation.
You can either submit your claim directly to the airline, or get assistance from an external organization such as our partner AirHelp. AirHelp are the travel experts, making the process of gaining compensation for delayed, cancelled and overbooked flights simple and stress-free.
AirHelp doesn’t charge any service fees unless your claim is successful. Before using AirHelp’s service, we advise that you check the company’s terms, conditions and fees on their website www.airhelp.com.
[LINK TO CLAIM]
Is it a bit suspicious I was contacted 5 months after the flight? Is there a point in making a claim 5 months after the delay?