We booked some holiday with my girlfriend through a travel agency and apparently the airline is EnterAir which I've never traveled with before. My girlfriend has a disability that creates some mobility problems for her, so she is using walking sticks like these, otherwise she isn't able to walk. enter image description here

Her disability is visible, so there is no doubt that she needs them to walk.

My question is, does anyone with this kind of issue ever traveled with EnterAir and did they have a problem boarding, passing security, etc?

  • Have you checked with the airline regarding eg assisted boarding? – Traveller Jul 10 at 19:07
  • As long as she has the sticks she doesn't need any assistance to do anything. Sorry if it wasn't clear. My question is if the airline itself creates a problem(due to security reasons or something). – randomDude Jul 10 at 19:15
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    In UK (at least) it is illegal to discriminate against a disability. If the airline won't allow boarding with the sticks they must provide alternative means of boarding. – Weather Vane Jul 10 at 19:21
  • @randomDude What I meant was, have you contacted the airline to find out? – Traveller Jul 10 at 20:22
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    The EnterAir web site says this on the Buy a Ticket page: 'Individual Passengers who require special assistance and care are required to inform Enter Air ltd., up-front , by sending an e-mail to support@enterair.pl.'. I'd send them an email just to avoid any problems. – Redd Herring Jul 10 at 21:45

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