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I'm looking to buy an open jaw return ticket LHR->JFK, then BOS->LHR (London-New York, then Boston-London) on Virgin Atlantic, however I can't seem to find such option on their website. Am I missing something or is it simply not available?

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  • Sometimes you either have to call the airline or go through a travel agent
    – Max
    Jun 28, 2019 at 10:26
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    If I look this route up on skyscanner (or other comparison websites) using multi city routes, I can see several options for this route using VA airlines, so I would either call them up directly, or book via a third party if you only want to book onlie.
    – Uciebila
    Jun 28, 2019 at 10:27
  • @Uciebila That looks like an answer :-)
    – Traveller
    Jun 28, 2019 at 12:02

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Answering my own question, as the result is useful. The reason I wanted to buy online was that VA used to charge an extra fee for phone bookings (not too sure if they still do) - and I wanted to avoid it.

I ended up calling Virgin Atlantic, who confirmed that this option is not available on their website and needs to be booked over the phone. They also would not charge a fee, because in this case phone booking is the only option. As an added bonus I found out that I actually had enough air miles to pay for the ticket - so the whole thing turned out to be much cheaper than I was prepared to pay.

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