I'm asking this question on behalf of my colleague.
He applied for an Australian visa on 29th may 2019. It has been more than 25 days (over 7 days of global processing time). But there's no response from the consulate yet.
we, inquired the consulate regarding and received a response "Your application is a rare case and we're still processing your application".
My question is, is it possible to get in-depth details of his application? If so, How?