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My wife took a trip on an American Airlines 777-200 in business class, and the "lie-flat" seat didn't seem to work right; she is only 5' 4" tall and said she could not fit in the seat laying flat without curling up her legs. Was the seat defective or hard to program to be totally lie-flat? I read some travel blogs and I have not heard this complaint before on lie-flat seats.

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    American Airlines doesn't have any 777-200s with a First Class section, so you might want to check that out. – Moo Jun 20 at 21:07
  • Thanks; updated to business class. Maybe was 77-200ER? 10 rows I believe. – Mark Stewart Jun 20 at 21:34
  • This might be a weird question, but is it possible that she was in premium economy instead of business class? That would result in a recliner chair that doesn't go flat, but you can kind of stretch out with the footrest. In business, there should be enough room head to toe for a 5'4" person to lie flat if the seat is all the way down. – Zach Lipton Jun 20 at 23:48
  • No, it was business class; it did lay flat but not enough room. She noticed other adults with bent knees. She was in row 4. – Mark Stewart Jun 21 at 18:12
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The seat pitch in either of the two 777-200ER Business Class products (Aerospace Super Diamond or Zodiac seats) have a maximum seat pitch of 60-61", and that usually is what you get when the seat is lay-flat, plus a few extra inches in a cubbyhole under the seat in front of you.

I cannot find any measurements of an actual lay-flat bed end to end for either of American Airlines configurations, but it would not surprise me that a 5'4" person would have issues - I certainly do at 5'10", but thats a whole different story. My wife on the other hand is around 5'2" and often still has issues with Business seats in lay-flat configurations.

Remember, these lay-flat seats aren't designed to be the best bed in the world, you aren't going to get a king single for example, but you are going to get something you can get more sleep in than you would otherwise.

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I'm 5'10 and can lie fully flat in all 4(?) current generation AA business class seats.

It's possible the seat hadn't got to full flat mode putting the foot well out of place. That would cut ~8" of the length.

  • You are right! On our return trip, my 6' 0" self fit, but just barely. – Mark Stewart Jun 27 at 20:07
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American Airlines has two versions of the 777-200. See https://www.seatguru.com/airlines/American_Airlines/American_Airlines_Boeing_777-200ER_E.php

If you remember your seat number, you can check where you actually were sitting. All business class seats are full lie flat, i.e. they are angled to overlap and hence you get a decent flat area that should have been plenty of space no problem for a 5'4" person.

If there are any problems with the seat, the flight attendant will be happy to help and assist. Some of the more fancy seats are not straight forward to operate so asking for help is always ok

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Thanks for the good suggestions and resources. Now we are back home, I can mention on our return trip, my wife had the same issue, and I had her call the flight attendant per one of the answers. Unfortunately the flight attendant couldn't figure it out, but my wife did; she just had to scoot up in her seat when it was flat. I noticed when I was seated the headrest was pretty high, so I figured that might be the trick. So when I finally was ready to sleep, I set the seat flat and scooted up in my seat and I fit (just barely) and I'm 6'-0" tall. One note: lie-flat didn't mean lie level... I didn't think to use the bubble level app, but I was on a slight slope but at least my head was higher than my feet!

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