Online check in problems for Air Japan NH805 / Air Canada AC6230 from BKK to NRT. Why, when booking with Air Canada and Star Alliance partner Air Japan, can one seemingly NOT check-in online in Bangkok for the leg back from BKK to NRT (Tokyo?)
I suspect the problem is one or both of these two:
- Are you sure you've got the right website? Flight NH805 is on All Nippon Airways (NH/ANA), not Japan Airlines (JL/JAL). There is also an ANA subsidiary called Air Japan, but AFAIK they don't fly to Bangkok and their flights are effectively indistinguishable from mainline ANA anyway.
- Are you sure you've got the right flight number? Flight NH805 is from Tokyo/NRT to Bangkok, not the other way around. The flight from Bangkok to Tokyo is NH806.