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Really bad idea I booked with them without reviewing their services. There was a fairly cheap ticket and I purchased it. It took time to be confirmed or for me to get an email. I asked for live help and the person was very casual 'just wait two hours'. And nothing. Ten hours later, I noticed my card was charged but no ticket. in their page, it says pending. Then I was told to add $69, which I said no. The customer agent ended the chat session instantly. Long story short, I got on the phone and the woman said they have refunded my ticket and it will show up in 7-10 days and my reservation shows as 'Cancelled'. But now I got an email from them:

Passenger Type  Passengers  Ticket Price    Taxes & Fees    Total
Adult   1   $0.00   $0.00   $0.00
Total Trip Cost:    $300.00 USD 

I don't know what to make of it. I already contacted the airline and they are taking forever to reply.

There was no further transaction activity and I have emptied the card right away for fear. For those who have experience wit the website (which is Indians and super careless tone-wise), should I cancel my card as well? Is there anyway to get refund or at least know what Cancelled mean to them?

NEVER AGAIN cheapfaresnow.com

closed as unclear what you're asking by o.m., user 56513, bytebuster, Itai, RedBaron May 5 at 2:46

Please clarify your specific problem or add additional details to highlight exactly what you need. As it's currently written, it’s hard to tell exactly what you're asking. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.

  • This is not really about travelling. You could have a similar experience with someone selling anything - and the answer of talking to your bank would be the same, even less related to travel. – Henrik May 4 at 11:43
  • I'm voting to close this question as off-topic because it has nothing to do with Travel – RedBaron May 5 at 2:46
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When you are in dispute with a merchant about a card transaction, you need to talk to your bank about it.

  • 1
    thank you. Finally my bank replied and are asking all sort of questions. – Nie Selam May 4 at 10:23

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