I purchased the round-trip courier service through VFS Global. In the instructions, it states that you will receive in a separate email the shipping labels for this courier service. I receive Registration Details and Transaction Details only. No Shipping labels. I have called VFS Global in NY,NY and no human being access to ask questions, just an insane phone tree that does not answer my questions on how to get shipping labels that were never sent. I have called the British Consul in Atlanta and she could not answer my questions then transferred me to the same phone tree message that I receive through the British Consulate. I have sent emails to customercare@vfsglobal.com, info.vfsnewyork@vfsglobal.com, NYscanhub.escalate@vfsglobal.com, DLUKVInewyorksensitive@fco.gov.uk and I have received no response from anyone.
Frustrated. I do not know what to do. Please help me!!