2

I requested to cancel my bahn card using this form. I am currently living in the USA. I received an email three weeks ago stating that my request has been forwarded to the appropriate department and I will get confirmation from them. I have not heard from them yet, but last week I got another email (now in German), and it is asking me to rate their service I recently used (i.e. canceling my card). I am not sure if my card is canceled or not, how can I be confirmed about that? Should I do anything else?

Thanks

|improve this question
  • Just try to book a fully refundable ticket and put in your BC card number during check out. If it gets through, it's still active – Hilmar Apr 15 '19 at 6:14
  • 2
    @Himar If the previous card is still active (which it should be if the OP is trying to cancel his BahnCard subscription on time), this should work even if the subscription has been cancelled. – DCTLib Apr 15 '19 at 7:55
  • @Himar If the previous card is still active (which it should be if the OP is trying to cancel his BahnCard subscription on time), this should work even if the subscription has been cancelled. – DCTLib Apr 15 '19 at 7:55
  • @Hilmar The number is linked to an account, not a BahnCard. E.g. you can still collect BahnBonus points with that number after your BahnCard expired. – npl May 13 '19 at 22:35
3

You can check if your BahnCard has been correctly canceled online:

  1. Go to https://www.bahn.com/en/view/index.shtml, login with your username/password.
  2. Click on "All BahnCard Services" under "My Bahncard services" approximately in the middle of the page.
  3. This is where the webpage always switches to German for me. There is a menu item "Informationen zu meiner BahnCard" (Information about my Bahncard) that you can click on.
  4. The page afterwards shows all the BahnCards you recently had, their validity, and should contain the information whether they have been canceled or not. "Abo" means "subscription". According to this answer on community.bahn.de, it says "nein" (no) below the "Abo" header if and only if you quit the subscription for your BahnCard.
|improve this answer
  • I can see "nein" as stated. – Rakib Apr 14 '19 at 22:55

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.