I applied for a UK standard visiting visa on 19th March, 2019. My biometrics were done on the same date. To this date, the visa still hasn't arrived. It has been more than 15 working days and I didn't get any email updates.
Today I called UKVI and asked them about the status of my application. They said that the visa was already decided on the 2nd April, 2019. As I have still not received my visa (today is 11th April, 2019), what are my options?