So, WOW Air stops flying with zero notice. I believe that's the traditional notice, perhaps to preclude individual creditors’ attempts to attach aircraft before a general bankruptcy filing. We have already one question from someone who may or may not get a refund.

The mass market travel insurance I investigated generally excludes airline insolvency from its coverage. Since I buy tickets with a credit card, I can certainly recover the fare for the unused flights by a chargeback. However, I'm curious about insurance that would buy replacement tickets on another airline. None of my cards’ travel insurance cover this. Are there any players in this niche?

Some of my summer vacation flights may be on Norwegian Air, so this isn't a strictly academic question.

  • There is ATOL protection, but that's not something you can get on your own; it's applied by the government as needed to airlines likely to collapse. It also only applies to UK flights.
    – gparyani
    Commented Mar 28, 2019 at 22:13
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    Zero notice is in most systems legally required -- because once they know well enough that they're insolvent to give public notice of shutting down, the corporate officers are legally obliged to file for bankruptcy immediately. And once that is filed, their workforce would be working for free if they keep doing their jobs. Commented Mar 28, 2019 at 22:19
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    @HenningMakholm The US is something of an exception, I guess, because our Chapter 11 BK allows the firm to keep operating while it restructures. A number of airlines have done this, e.g., United twice. I know many countries have no equivalent and bankruptcy is always followed by sale of assets. Commented Mar 28, 2019 at 22:23
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    @gparyani My understanding is that if you haven't started your holiday, ATOL has the option of either booking you a replacement or providing a full refund. I think the OP is bringing up the scenario where a major player goes out of business and due to the reduction in supply or short notice, replacement prices shoot up so that the refund isn't sufficient to replace the original plans.
    – user71659
    Commented Mar 28, 2019 at 22:26
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    Well, having one of their aircraft repossessed a few days before they stopped operations was a big clue, I think... Commented Mar 29, 2019 at 3:28

2 Answers 2


Some protection for airline insolvency is often written into travel insurance policies as part of trip cancellation/interruption coverage. However, as with all travel insurance, there are strict limitations in the fine print on what is covered and how much they'll pay out in the case of a claim that may make such coverage useless, or at least not as useful as what you want.

For example, here's a portion of a random Allianz policy sold in the United States (note that some of their other policies expressly do not include this coverage; it depends on the specific plan selected, and other limitations apply):

7.Your tour operator, airline,or cruise line ceases all operations due to its financial condition, with or without filing for bankruptcy. The following conditions apply: a.Your certificate was purchased within 14 days of the date of the first trip payment or deposit; b. The cessation of operations occurs more than seven days after your certificate’s Coverage Effective Date; c.Your certificate was not purchased directly through the tour operator, airline, or cruise line ceasing operations, or an affiliate of that entity; and. The tour operator, airline, or cruise line was included in our list of covered suppliers on your certificate’s Coverage Effective Date.

The conditions make this kind of insurance possible, as they're able to remove airlines from their covered suppliers list at the first sign of any financial difficulty and the list of covered airlines is quite small (Norwegian is not listed, for example).

However, they won't cover replacement tickets on another airline—no insurance company is going to want to do that since the cost is unpredictable (what if there are no replacement tickets on another airline?). Their payment will be limited to the policy limits. You'll get money toward replacement tickets, but the amount may be quite inadequate if the cost has gone up. Other insurance companies may have somewhat different policies (some are more liberal on the carriers they'll cover), but nobody I'm aware of has unlimited replacement ticket coverage.


Depending on which route you booked, an alternative ticket might not be easily available, or not available at all. I doubt any insurance can ever take on the risk and potentially pay you a 9000 first-class ticket because nothing else was available.
Alternatively, the premium would be several hundred dollar, which nobody booking on a budget airline would ever be willing to pay (except if he smells a rat, and those cases would kill the insurance for sure).
It's just not a valid business model.

It might be possible to offer limited options for widely offered standard routes, like LGW-JFK or such, but even there can - on a busy day - a single plane that gets cancelled on short notice result in no economy seats being available on the same day, and force such an insurance to pay high value tickets.

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