Kiwi.com sells different kinds of connecting flights:
"Connection protected by the carrier"
- These are the same as on any online travel agency: they include the usual support of the airline as defined in the contract of carriage.
"Connection protected by the Kiwi.com Guarantee"
- Unique connections combining multiple separate (budget) airline tickets. These are not protected by the airline so they cover them with the "Kiwi.com Guarantee."
There are some enticingly cheap tickets using the later. I can live without in person service, worrying about bags, transit visas and check-in twice. I want to understand any additional risk of these tickets to decide if the savings is worth it, and to help choose between flights.
The explanation of this guarantee isn't highly detailed.
- For changes more than 48h before departure: I see they may opt to give me a refund instead of doing a (more expensive) rebooking.
How much does this guarantee cover when delays or cancellations occur less the 48h of departure? The terms focus on "reasonable" reaccomodations at "disproportionate" prices. What are these in practice?
In case We are unable to find a reasonable alternative Flight(s) or other means of transportation due to a disproportionate price difference between the potential alternative transportation and the original price for the unused Flights, we may agree with You on Our proportional contribution to the costs associated with the mutually agreed alternative transportation.
How will Force Majeure situations differ vs. a standard ticket?