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What should be said in the "letter from any government department" because it is one of the documents listed in the UK sponsorship undertaking form that a sponsor can provide?

screenshot of the application form

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The letter doesn't need to say anything in particular, it simply helps to prove that you live where you say you do, and a government department knows where you live too.

The full text from Form SU07 says:

Note 1: The sponsor should provide evidence that he/she lives at the address given above. This evidence should include one or more documents from the list below. Please note that applicants must also provide evidence of their sponsor's ability to maintain and accommodate them without recourse to public funds.

The letter satisfies the first part, "evidence that he/she lives at the address given above".

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That section of the form is an instruction for the sponsor to provide evidence that they live at the address stated in the form. ‘Letter from any government department’ would include eg any correspondence to the sponsor from HMRC, Dept of Work & Pensions, the Home Office etc. at the address stated in the form. The actual content of the letter is irrelevant.

It’s probably worth noting that having a sponsor does not mitigate a visa applicant from needing to qualify in their own right. The sponsor undertaking form is not mentioned in the Supporting documents guide https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/549692/Visitor_Supporting_Documents_Guide_-_English_version.pdf. This answer explains when UKVI might ask for a sponsor undertaking in connection with a Visitor visa application UK visa refusal on V 4.2 a + c (and sometimes 'e').

  • "The actual content of the letter is irrelevant"... with probably a couple exception which you'd know if you saw them. For example, one should avoid submitting a postal service official confirmation of mail forwarding from the named address to your new residence. – Ben Voigt Feb 12 at 2:27
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    @BenVoigt Royal Mail isn't a government department so it wouldn't count anyway. – MJeffryes Feb 12 at 8:29

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