Have any experienced delays while getting a call from Passport collection offices? I got an email from UKVI Abu Dhabi on Thursday, Jan 10th, 2019 that my application has been issued, then I got a confirmation message on Jan 11th, 2019 that we have received your processed application at Gerry's.

I was hoping a call on Friday but didn't get any and now its almost 2 hours left in Gerry Office timings and I haven't got any call and when I call them they provide a generic response that we can not track your application so you need to wait for the call.

Let me know if this is common?


  • did they call, text or email you? And after how many days? On Monday or Tuesday or later? – Asma Syed Apr 21 at 15:56

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