My UK passport recently arrived and the picture isn’t straight. It’s around 85 degrees. If I travel with it will I be ok?

Isn’t my photo stored on a database?

Bear in mind I mostly use the e-Passport gates so I am not sure.

  • 1
    @RyanfaeScotland I was also surprised, I would share it but it has my photo so..
    – Xnero
    Jan 1, 2019 at 23:53
  • P.S. If you're curious, you can use a passport chip reading app (on Android; AFAIK Apple still do not allow apps to read passport chips on iOS) to see if the photo is correct on the passport chip. Jan 2, 2019 at 0:46
  • 1
    Can you blur the photo and other sensitive details in order to upload the picture? I'm curious. :)
    – JoErNanO
    Jan 2, 2019 at 7:11

1 Answer 1


Don't try to travel using a passport with an improper photo. This is a good way to find yourself spending a very long time in a detention room in an airport, possibly in a foreign country.

Contact the Passport Adviceline on 0300 222 0000 as soon as possible to report the problem. The line is open Monday to Friday, 8am to 8pm and weekends and public holidays, 9am to 5:30pm.

You may find the complete passport complaints procedure on the gov.uk web site.

  • 3
    "possibly in a foreign country": presumably only in a foreign country, since the UK authorities will probably be able to confirm that the passport is genuine even if the picture is "wonky."
    – phoog
    Jan 2, 2019 at 16:56
  • 1
    The covering letter with your passport should ask you to "check your passport for any mistakes, and contact HMPO as soon a possible if any are found". Contact HMPO on the number given in the letter
    – CSM
    Jan 2, 2019 at 21:10
  • That number would be 0870 521 0410. That should also work but the cost may be higher than the 03 number. Jan 2, 2019 at 22:25

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