Ryanair introduced its carry-on bag policy from November 2018. I assumed that I can take only 1 small bag. On their website they write:
If non-priority customers want to bring a 2nd bigger (wheelie) bag they can buy a lower cost 10kg check bag for €/£8 at time of booking (currently a 20kg bag costs €/£25). This 10kg wheelie bag must be checked in at the airport bag drop desk.
6. What happens if my ‘small’ bag doesn’t fit in the sizer?
If non-priority customers’ 1 free small bag doesn’t fit in the new sizer then their bag is more than 25% bigger than their small bag allowance. They will pay a gate bag fee of €25 and their bag will be tagged and placed in the hold. (See point 5)
But today I just received an email from Ryanair:
Non-Priority: If you have not purchased Priority & 2 Cabin Bags, you are only permitted to bring 1 small personal bag on board (max 35cm x 20cm x 20cm) that must fit under the seat in front of you. Your second bigger 10kg cabin bag (max 55cm x 40cm x 20cm) will be tagged at the boarding gate and put into the hold free of charge and can be collected at the baggage carousel on arrival.
Note: I bought the tickets after 1 Sept 2018 (see 2.).
There seems to be confounding information about it:
Supports the information in the email: Confused about Ryanair cabin bag policy
Supports the information on the website: https://thepointsguy.com/news/ryanair-introduces-new-confusing-baggage-fees/ and https://www.ryanair.com/gb/en/useful-info/help-centre/faq-overview/Baggage#0-0 and https://www.skyparksecure.com/blog/avoid-extra-ryanair-charges/ and https://travel.stackexchange.com/a/117394/89451