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Different websites give different ratings for the same hotel. Why is it like that? Which one is the correct one?

For example:

Senani Hotel in Kandy: Google shows it to be a 2 star hotel

But booking.com at the following link

https://www.booking.com/hotel/lk/senani.en-gb.html?aid=357026;label=gog235jc-hotel-XX-lk-senani-unspec-in-com-L%3Aen-O%3AwindowsS81-B%3Achrome-N%3AXX-S%3Abo-U%3AXX-H%3As;sid=83cff77d63c2ae40aeb0264a6357d90b;dist=0&keep_landing=1&sb_price_type=total&type=total& shows it to be a 4 star.

Which is the correct rating?

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Difficult to be sure but IMHO 4 stars seems unlikely to be accurate if comparing worldwide. There appears to be no universal standard for hotel ratings https://en.wikipedia.org/wiki/Hotel_rating The higher star ratings typically indicate greater luxury, a wider range of facilities, and good/excellent overall guest services. On Booking.com for countries where there’s no official system it seems that stars are ‘self-selected by properties during the sign-up process’ https://www.which.co.uk/reviews/uk-hotel-chains/article/hotel-star-ratings-explained Sri Lanka appears to classify properties by type rather than by star http://www.sltda.lk/classification_of_tourist_hotels therefore it’s impossible to say whether a 2 star or 4 star rating is ‘’correct’.

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