Different websites give different ratings for the same hotel. Why is it like that? Which one is the correct one?

For example:

Senani Hotel in Kandy: Google shows it to be a 2 star hotel

But booking.com at the following link

https://www.booking.com/hotel/lk/senani.en-gb.html?aid=357026;label=gog235jc-hotel-XX-lk-senani-unspec-in-com-L%3Aen-O%3AwindowsS81-B%3Achrome-N%3AXX-S%3Abo-U%3AXX-H%3As;sid=83cff77d63c2ae40aeb0264a6357d90b;dist=0&keep_landing=1&sb_price_type=total&type=total& shows it to be a 4 star.

Which is the correct rating?


Difficult to be sure but IMHO 4 stars seems unlikely to be accurate if comparing worldwide. There appears to be no universal standard for hotel ratings https://en.wikipedia.org/wiki/Hotel_rating The higher star ratings typically indicate greater luxury, a wider range of facilities, and good/excellent overall guest services. On Booking.com for countries where there’s no official system it seems that stars are ‘self-selected by properties during the sign-up process’ https://www.which.co.uk/reviews/uk-hotel-chains/article/hotel-star-ratings-explained Sri Lanka appears to classify properties by type rather than by star http://www.sltda.lk/classification_of_tourist_hotels therefore it’s impossible to say whether a 2 star or 4 star rating is ‘’correct’.

|improve this answer|||||

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.