I was scheduled to fly on Delta flight 489 out of JFK on August 11th and, after sitting on the tarmac for 8 hours, the flight was cancelled due to weather conditions. No other flights were available that evening. I had to book a flight out of Logan in Boston the next day on Jet Blue.

I lost one day at the resort and the insurance I purchased states inclement weather that causes complete cessation of service for at least 12 hours is covered under Trip Interruptions. It covers Trip cost.

I am trying to recoup the cost for the one day lost at the resort but Trip Mate says it is a missed connection, which is only covered for a maximum of $500 which was paid for the flight.

From what I have explained, shouldn't this have been covered?

They only offered $500 for a missed connection. The original flight was with Delta but I had to rebook with Jet Blue.

  • All insurance is a rip-off. – Fattie Nov 7 '18 at 14:44
  • Can you clarify the offer? Did they offer you USD 500 in addition to the extra flight, or just the flight cost, or nothing at all? – mdewey Nov 7 '18 at 14:59
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    How does the insurance policy define "Trip cost?" – David Nov 7 '18 at 15:47
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    There's more here you're not telling us. Why did you have to book a new flight? If your flight was delayed, the airline would have put you on a later flight. - why did you not do this? Did you have multiple flights, on multiple separate tickets? – Doc Nov 7 '18 at 17:30
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    What you might be owed by the insurance company will be (or should be) determined by the policy terms. Without reading the actual wording of the policy — not your summary — one can't say what's covered and what isn't. – David Nov 7 '18 at 21:36

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