New Edit/information: I am attaching a picture of the original refusal letter. Personally it makes no sense to me as to why they would think it's a fake permit, especially since she personally went to a police station and got it right then and there. Currently we are trying to find someone in a Dutch embassy or elsewhere to obtain an official letter stating the permit is real. As you can see in the original letter they believe the permit is for a male and of a different nationality... Also, I believe I forgot to mention this but she is Iranian with an Iranian passport.
Side Note: I have blacked out certain parts such as her name, company/employer name, and monthly salary. But just to clarify her salary is equal to over 2,000 British Pounds. Her reason for wanting to travel to the UK was just to travel as she does that a lot and has been to a lot of places. I mean her passports are filled with stamps from all over.
My friend recently applied for a UK visa but she got rejected and banned because they claim there is a non-geniune dutch permit in her old passport. This permit is a piece of paper which she got when she went to Amsterdam in 2011. She went to Amsterdam with a schengen visa and was told she had to check in at a police station, which she did and they put the paper in her passport. She was also told to check in with a dutch embassy outside of the netherlands after she left the country, which she also did and they stamped her passport at the embassy.
The UK visa office rejected her visa once because they claimed the permit is non-geniune, she applied again explaining what the permit is and that it is not how she claims to have entered the netherlands. She also got a letter from the dutch embassy stating she entered the netherlands legally.
They refused the visa again and gave her a 10 year ban based on them claiming it's a non-geniune permit.
I'm curious if anyone else has had a similar issue with the uk visa application and if they have any advice on how to follow up and rectify the issue. I will try and attach copies of the rejection letter and the dutch permit in question.
I should also note that she knows other people who had to do the same process when going to the netherlands. As in she wasn't the only one with that permit in her passport.
Thank you in advance.