5

I was booked a flight with a connection in Sao Paulo, Brazil. However, I noticed that I will have to transfer between airports between the domestic and international legs of my trip. They are all on the same reservation, but I have a relatively short connection (4h) and traffic in Sao Paulo can be very chaotic as I recall.

I know that airlines will put me on another flight if I lose a connection in the same airport, but I have no idea if they would do the same if I lose it because of an airport transfer.

Anyone had any experience with this?

  • 1
    If you're on the same reservation, they will do the same. – George Y. Jul 18 '18 at 2:29
  • 1
    In any case, ask the airline. Possibly they will also organize some shuttles (and so they have updates from the shuttle, and they could speed up the lines on the second airport. – Giacomo Catenazzi Jul 18 '18 at 7:48
4

If you fly on one ticket, as you said you do, you will be booked on the first available flight if you miss your connection, assuming you have done your best to get there in time.

Best contact the airline (one of the cabin crew will do) before landing how to handle the transfer, so you know what is the recommended way to handle the transfer.
Check whether you need to pick up your luggage (which is likely) and take it yourself.

Some airlines have special shuttles between different airports when they have many passengers that need to make the transfer. Most do not but they might tell you to use one shuttle company or one connection method which is more reliable or faster than the others.

And when you arrive at your next airport, there might be ways to get you through the system faster if you report in the right way to the right place. That is an other reason why you should ask before you leave the first airport, likely the cabin crew will know it.

The last good time to ask the cabin crew is well before landing, even before the last food service before landing, as they are often rather busy in that last period. It would not hurt to mention it when you are waiting to board the flight if the ground staff is of your airline and not from the airport, and again as soon as the first food service in the flight is done, so the crew can come back to you when they have time, and can even ask for the information if they do not have it yet.

If you get no (good) answer from the cabin crew, as ground staff in your arrival airport. Do not leave the airport without the advice, as not following it might lead to the airline denying you your next leg of the journey if you do miss the flight.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.