3

I reserved a bus ticket from Oaxaca to CDMX using the ADO app. I selected "pay at box office" as the payment option.

However, I quickly realized that I made the reservation for the wrong day. Since I haven't given them my credit card info yet, I'm wondering if I have to cancel my reservation, or can I just not show up, and they will give my seat to someone else without penalizing me in any way?

5

In the end, I called the box office and they canceled my reservation for free.

Later, I found out that I could simply not show up, and the reservation would be automatically cancelled without any penalty. But I think it's best to call them to cancel your reservation so that another person would be able reserve your seat.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.