As an adjunct to my question here: Carrying codeine based medicine through Taipei en route to Kuala Lumpur We've decided to not fly out on our original schedule super early tomorrow morning (TLDR, I'm pretty sick).
I called Eva Air and talked to who I think was a gate agent but I'm not sure. Her only advice was to call reservations in the morning (7 hours after our flight leaves) because I missed the regular hours by about 20 minutes (8:30 AM - 5:30 PM PDT).
We're concerned we may be out the $1500+ in tickets. They don't answer any phones other than the gate agent one outside of those hours so there's no way to notify them we're going to miss the flight and rebook the flight. At a minimum I expect a flight change fee.
Does anyone have experience with Eva Air in a case like this?