Over a month ago my girlfriend and I booked a hotel in Mazunte for 300 pesos a night on booking.com. The booking did not require a credit card and and said the price was to be paid in full at the property. Yesterday, 4 days before our booking, we received a Whats App message from the property saying they made a mistake and we will now have to pay 500 pesos a night when we arrive. In the What's App message they included pictures and a Google maps location that are different than the ones on booking.com.
We sent the a message back saying we will only pay for the original agreed upon price, but they haven't replied. Is this kind of behavior allowed under booking.com's terms and how can we ensure they don't try to change us the inflated price when we arrive at the property?