I'm in Bangladesh now, and a week ago I bought a Grameenphone SIM card (voice + data). I recharged it yesterday and now I can't use it (it says "service suspended"). I am sure I have enough credit; I registered using my passport so that shouldn't be a problem. Do you have any guess on what happened, and tips on what should I do?

  • 3
    I'm voting to close this question as off-topic because we are not Gremeenphone Tech Support. – CGCampbell Dec 6 '17 at 18:08

If you have internet access then visit Grameenphone's (GP) website.There is a Live Chat option to talk with their representative.Use your GP number and Name before starting the chat. Or you can email them at Insta.service@grameenphone.com describing your problems along with your phone number and passport number.

You can also visit the nearest Grameenphone center with your SIM. They can reconnect your number.

| improve this answer | |

Not the answer you're looking for? Browse other questions tagged or ask your own question.