What are the relevant passenger rights in case of international train travel in Europe? In my experience, railway carriers are often quite poor at informing travellers of their rights; people believe those rights depend on the flexibility of the ticket, but it does not depend on ticket type. The rights can not be signed away.

I am aware of the following two documents:

In addition, surely each country and each carrier has its own regulations, but do any other relevant international treaties exist within Europe?

  • I think those are the only two that apply to cross-border journeys, but you'll also be entitled to any provisions of the domestic legs that make up your journey (which might be better)
    – Gagravarr
    Nov 10, 2012 at 23:43
  • What a great question. I have asked this to the support at interrail/eurail website. I also mentioned that they should make the passenger rights a more prominent feature on their sites. If they get back to me with something in addition to what you have already stated I will put it on here.
    – Alendri
    Nov 12, 2012 at 12:30

1 Answer 1


Since I got an answer to my inquiry to eurail/interrail and it is too long to post in a comment I will put it here as an answer:

Thank you for your email to Eurail.Com Customer Service. Yes, as a rail passenger, you are entitled to several rights according to the European Union Law.

You can find more information on the page of the European Commission: http://ec.europa.eu/transport/passenger-rights/en/13-rail.html

You can also find the European Union regulations on: http://ec.europa.eu/transport/themes/passengers/rail/

Since the Eurail Pass entitles you to use the train in Europe, you are of course protected by the EU law when you will be traveling with your Eurail Pass.

I believe this boils down to the same regulations and rules that was stated in the original question, but I did not have time to go through it all to make sure. However I do find the links provided by the eurail/interrail customer service to be a lot easier to read than the actual regulation texts, which is why I have posted them here.

Also note that the first link also has maritime and air travel rights information.

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