I just managed to get refunds from AirBaltic this year. I however noticed that I have some unused flights, the oldest 2 years ago with Wizzair. I can't find any email address I can contact the company with about the refunds -- they only offer Contact as as Premium service here:

Wizz Air’s Call Centre is accessible through premium rate numbers.

I am wondering what the longest timeframe is to apply for those refunds.

Assuming 2 years is still valid time period, how can you proceed with Wizzair?

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    You ring them - thats why they are a low cost carrier, you get charged for stuff like talking to them. – Moo Nov 28 '17 at 22:12
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    @Moo And ringing them is more expensive than 20 euros. Right? I do not want to ring them but just send them enquiry to get the refund. – Léo Léopold Hertz 준영 Nov 29 '17 at 5:42

Legal postal adress of them: Wizz Air Hungary Ltd. Laurus Offices | Kőér u. 2./A | B épület | H-1103 | Budapest, Magyarország. info@wizzair.com.

They will deny any refund of taxes as they violate already EU1008/2008 concerning showing them up in the confirmations.

You may write a complaint to the Civil aviation authority of Hungary, but they ignore and cover any action of Wizz.(https://www.nkh.gov.hu/web/english/aviation)

After you may complaint to the european commission concerning violation of regulatories by the Civil....they also dont want to work and rejecting because of planned amendments to 1008/2008.

So, at least you may just go to a hungarian civil court,if Wizz denies, as they smartly didnt opened any office in another countries to kick out their legal clause for applicable hungarian law.

  • I will call the commission telephone number. I let you know how it goes. – Léo Léopold Hertz 준영 Feb 28 '18 at 6:21
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    I called the commission, and waiting for the instructions to make the complaint on the case. It will take years for the complaint resolution, but that is fine. - - Can you state any evidence that Civil Authority of Hungary is ignoring complaints of such cases? – Léo Léopold Hertz 준영 Feb 28 '18 at 14:54

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