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15 Nov 2017 Applications submission & biometrics taken (Myself & Spouse). 23 Nov 2017 Company receives a call to confirm employment. 24 Nov 2017 Decision made email sent. 27 Nov 2017 Received refusal & documents.
I was refused entry due to:
Refusal Letter says I claim income of RM 60000 per month. However its RM 5000 Per month, calculating to RM 60000 per year.
Refusal Letter says they referred to 2 'two' statements from two different banks. However I submitted 3 'three' statements from three different banks, whereby I use 1 for my life savings 'HSBC Bank' & 1 for my monthly expenses 'CIMB Bank' & 1 for salary deposits 'May bank', as I am assigned to operate the company online bank transactions. It appears ECO did not come across my MayBank statements as it clearly shows company transactions to my personal account.
At outset, I thought it could be a typing error, but when reading my wife's refusal, they again repeated the same reason.
Kindly advise what to do as visiting my favorite club stadium & attend a live match has been always my childhood dream. taking into account that I have come to your forum & learned a lot from those been refused & tried to make our applications as perfect as I could.
Should I contact VAC in Kuala Lumpur or address the Manila Visa Centre where the Processing took place? Should it be by phone or via email??
Many thanks in advance.