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Russian Visa application refused because the old visa did not cover an older refusal stamp?

I applied myself for a russian visa 5 months ago and got refused on the spot because my documents were wrong. A month later I applied through a visa center and I got my visa accepted at the embassy.

Now I want to apply again (through a visa center) but when the visa center took the documents to the embassy, the embassy said that it seems like i tried to apply again and got refused, they think that since the Visa did not cover the refusal stamp since 5 months ago, which lead them to think that I'm already refused.

What do you think about this situation?

closed as unclear what you're asking by JonathanReez Nov 18 '17 at 20:30

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    Did you go to the embassy directly or to a visa application centre? – Crazydre Nov 2 '17 at 13:17
  • the first time i went alone and got refused, then i went to visa center and got accepted, now with visa center again – Luca Nov 2 '17 at 13:22
  • Okay so the visa center called, and asked me to provide them with the original voucher that i gave to the embassy when I applied my self and with the date and time of my interview back then. – Luca Nov 2 '17 at 13:45
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    Do you still have that voucher? If so, follow their instructions. That's it really, do whatever they sak you to, and if there's something you can't do, explain it – Crazydre Nov 2 '17 at 14:54
  • Did you get the accepted visa?Or did you get accepted in visa center? – VMAtm Nov 2 '17 at 16:47