1

Ordering paper tickets from Bahn.DE, an e-mail confirmation said:

E-mail confirmation

Your connection:
28.11.2017: London St. Pancras I 15:04 - Hauptbahnhof, Darmstadt 22:01

Tickets:
Einfache Fahrt, Sparpreis Europa, 2. Kl., 1 Erw., London S Pancras In/Frankfurt(M)Flogh.#
Fare: 90,90 EUR

Seat reservations:

(and then continues with seat reservation details)

The tickets only go to Frankfurt but the connection goes to Darmstadt. What do I present in lieu of a ticket between Frankfurt and Darmstadt, and what modes of transportation am I entitled to for this segment? Do I just show the e-mail reservation?

4

Looking on bahn.de for this trip, it seems you take a bus from Frankfurt Airport to Darmstadt.

It says "normal (international) tickets not valid , Subject to supplement", so (I am not sure but) it looks like you might need to pay for that separately.

You say you ordered paper tickets, so if you have not received them yet, it might become clearer upon reading them.

screenshot of bahn.de


The bus is called AirLiner Direkt and starts here:

Frankfurt airport: Terminal 1 (Bus stop 14), Gate 3 und Terminal 2

You can find the timetable and prices PDF (in German and English) here. A single one-way trip for an adult costs 8.60 Euros and can be payed in the bus in cash or at a machine, where you can pay with Maestro (and maybe credit card).

  • The e-mail confirmation doesn't say anything about the supplement. I have the paper tickets; the paper tickets do not mention Darmstadt at all. Looks like that when you buy London-Darmstadt through bahn.de they essentially only sell London-Frankfurt, and how people get to Darmstadt is their own problem? – gerrit Oct 18 '17 at 15:57
  • Yeah, it's not clear to me either. – walter Oct 18 '17 at 15:59
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    @gerrit The airport transfer bus that runs to Darmstadt Hauptbahnhof from Frankfurt Flughafen is operated by a private company that is not part of Bahn, and the local transportation tickets don't work without a surcharge either. DB cannot sell tickets for those. You have to buy a bus ticket, and the connection part of your paper is only for your information to list the overall connection details, so you know what to take. (This bus is not even free for BC100 owners, which is the every train is free for a year ticket for 4k Euros). – simbabque Oct 18 '17 at 16:12
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    @gerrit Then blame your incompetent travel agency and not German Railways. The DB route planner is just trying to offer you a more convenient (or at least faster) connection at the cost of not being able to sell you a ticket for the entire journey. Your ticket is only valid to Frankfurt Flughafen. Wether you go by bus or by train, you will need a new ticket from Frankfurt Flughafen to Darmstadt. – Tor-Einar Jarnbjo Oct 18 '17 at 16:58
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    @Tor-EinarJarnbjo I've never heard of people getting fined for accidentally missing their stop, in particular when the next stop is 5 minutes away. – gerrit Oct 19 '17 at 22:57

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