I booked a hotel via a 3rd party (expedia) for 1 week months ago. Due to weather conditions my flight was delayed by 3 days. I did not check in online or via phone to the hotel, or contact expedia for various reasons.
When I arrived at the hotel I was told I was a no-show and would have to rebook rooms separately, even though I was at this point 3 days late into the 7 days I had already paid for. As far as I am concerned I have 4 days remaining that I have paid money for months ago.
I understand I have lost the first 3 days of the hotel, but i am now paying 4 days for a new room when I my original booking should already cover this period.
The hotel says to contact experia, experia says to contact them again once the trip is over. I feel it will be much harder to resolve this weeks later. Since I am at the hotel right now during my original booking period, I am trying to sort the situation now.
What advice can I get for dealing with paying for these 4 days of rooms I booked months ago?