2 weeks ago, I took a domestic flight from Ulaanbaatar with Hunnu Airlines. During the checking-in of my luggage, they made a mistake and marked it as belonging to the passenger beside me.
When we passed the security check, that other passenger was asked to step aside. I learned later that a forbidden item (zippo) was found in my bag. They asked the other passenger to open my bag and threw it away.
This zippo was important to me and I'm more than annoyed that their error led to someone else to open my bag and search my belongings. Had they asked me, I would have had solutions to keep it. (I could have given it to a friend who was staying.)
- This item was important to me
- It is not produced anymore
- Someone else than me opened my bag (privacy violation) ?
I don't know my rights on this matter, and can't find a similar question having been asked here.
What are my rights, and which steps should I take?