I fly through the same airport (BUR) on the same airline (Alaska) every month. This last trip the officers were not respecting PreCheck benefits. They were making PreCheck passengers remove laptops from bags and take off shoes, etc. I found the TSA PreCheck website still reports all these benefits. Is this common?
Edit: since there seems to be some confusion on this, I'll clarify.
- previously, all PreCheck passengers at this terminal were allowed to keep shoes on and laptops in bags, etc
- this was the first time I observed PreCheck passengers being told to remove all these items and this policy was being applied wholesale