We used Emirates for our travel and the airline delayed the luggage (delivered the next day at our residence) but delivered it in a severely damaged condition.
They are offering compensation which is about 50% of the value of the entire set we purchased (set of three, the largest one got damaged by the airline).
We are asking them to replace the damaged suitcase with an equivalent or better compensation amount so that we can buy the largest suitcase on its own (their offer is about $10 lower).
Should we accept their compensation or do we have other options? They have indicated that they cannot compensate more than what they offer now.
Thank you. If anyone can help advise.