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I bought a train ticket from Chop to L'viv online. So I've printed out the receipt (БЛАНК ЗАМОВЛЕННЯ). It says on it, that I will need to swap it for the actual ticket at some pay desk (каса) on Ukrainian soil. The problem is that my train is at 11pm and I arrive from Hungary. Will there be an open каса at this time or some automatic machine to print out my ticket, or is there some other solution?

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Yes, there will be. Generally Ukrainian train stations are open and have trains running 24/7, and every large train station in Ukraine has at least one Kassa open during 24/7 period.

Chop is one of the largest, and on the border. Thus they also must have some windows staffed by English speakers, but at 11pm they might not be there. Thus don't expect English to be spoken or understood, and please print the following on a piece of paper and give with your receipt:

Будь ласка, обміняйте мій бланк замовлення на залізничний квиток. Я не розмовляю українскою.

("please exchange my receipt for the train ticket. I do not speak Ukrainian")

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  • I really liked the suggestion to prepare the "help me" paper ahead of time. Commented Aug 27, 2017 at 12:11
  • Дуже дякую, I can sleep better now that I know I won't be stuck in Chop at midnight.
    – Philip F
    Commented Aug 27, 2017 at 23:27
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    You're welcome. Make sure you come to Kassa right away, as a) sometime there's a line as less windows are open at night and b) sometimes it takes extra time for them to look up the reservation - I had situation when they had to call some other dispatch for confirmation. So plan some time for that.
    – George Y.
    Commented Aug 31, 2017 at 3:55

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