5

I have a reservation for a TGV train that I won't be able to make due to major delays on the DeutscheBahn. I was given a new suggested itinerary by a gate agent, but she did not make an actual change to my ticket or reservations. It involved being on the subsequent TGV.

The TGV as I understand it requires reservations, so I am wondering if this will cause a problem? I also don't want to end up not having a space on the train or a seat as I have two young kids and an airplane to catch from Paris tomorrow.

If it will cause a problem, how can I get a reservation for a seat? The DB agent said she could not arrange it but told me it would not be a problem, but I don't know that I believe her. Unfortunately I have very short changeover times from here on out.

2

What ultimately ended up happening was just as the DB agent said: I made my train (with one more delay, as my RE engine overheated and started smoking...) and had no trouble going the rest of the way.

It worked out in part because the train was originating in a different location (originally was supposed to originate in Karlsruhe, instead originated in Mannheim) and so was effectively a new train that nobody could buy tickets/reservations for. We ended up having the entire bottom of a first class car to ourselves and never were even asked for our tickets (I think I ended up going the entire route, 4 trains, with only being asked for my ticket once).

0

Don't worry, whenever in France you cannot catch up with your TGV or TER, use SNCF App on iPhone or other phones, find when is next TGV/TER to your destination, get on it, find a seat, and rest until conductors come to you. They know all about delayed/cancelled trains and will not bother you at all but will even help.

  • I think this is not right. You cannot just jump in the first TGV you see, otherwise you could have 2 TGVs passengers in only one TGV. If anything like this happens, you need to see the SNCF staff before getting in the train, otherwise they can charge you, at least with the price difference between the tickets you have and the tickets for the train you're in. In OP's case, I'm not sure what happens because the tickets were appparentyl issued by DB which is the one delayed. – 7hibault Aug 25 '17 at 12:23
  • SNCF staff on TGV/TER become aware at each gare (especially major connecting gares like Poitiers or Nantes...etc) whether a previous connecting TGV/TER had been delayed/cancelled and in such instances that are not rare at all, SNCF staff on each TER/TGV expect to accommodate left over passengers. They also are equipped with radios as well as communication devices showing exactly what happened to a passenger. 2nd class TER/TGV most have plenty unoccupied seats plus each voitoure has extra special seats for several emergency passengers. I always obtain TER/TGV numbers at my connecting gares that – Max Jasper Aug 26 '17 at 18:08
  • That could be accepted outside of rush hours. Buf if 2 trains go to the same destination, they're both booked and one of them is delayed, all passengers from the delayed train cannot just hop on the other one. – 7hibault Aug 28 '17 at 12:14

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.