added 89 characters in body
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Count Iblis
  • 2.6k
  • 11
  • 21

This sort of treatment goes against the spirit of EU laws that deal with customer/passenger rights, see e.g. here. While there may not yet exist an explicit legal text one can refer to, to point out who is right or wrong here, if this goes to court it will eventually end up being decided in favor of the passenger, not just in case of the fine but likely also in case of the delays caused for the fruitless travel to Kaunas.

This sort of treatment goes against the spirit of EU laws that deal with customer/passenger rights. While there may not yet exist an explicit legal text one can refer to, to point out who is right or wrong here, if this goes to court it will eventually end up being decided in favor of the passenger, not just in case of the fine but likely also in case of the delays caused for the fruitless travel to Kaunas.

This sort of treatment goes against the spirit of EU laws that deal with customer/passenger rights, see e.g. here. While there may not yet exist an explicit legal text one can refer to, to point out who is right or wrong here, if this goes to court it will eventually end up being decided in favor of the passenger, not just in case of the fine but likely also in case of the delays caused for the fruitless travel to Kaunas.

Source Link
Count Iblis
  • 2.6k
  • 11
  • 21

This sort of treatment goes against the spirit of EU laws that deal with customer/passenger rights. While there may not yet exist an explicit legal text one can refer to, to point out who is right or wrong here, if this goes to court it will eventually end up being decided in favor of the passenger, not just in case of the fine but likely also in case of the delays caused for the fruitless travel to Kaunas.