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Jun 16, 2020 at 10:18 history edited CommunityBot
Commonmark migration
Feb 9, 2020 at 20:27 comment added Fattie one wonders whatever happened here!
Jan 18, 2019 at 3:22 comment added DJClayworth It is possible to be bureaucratic and not consistent.
Aug 30, 2018 at 10:03 comment added user2617804 Getting different answers means the organisation is not bucreautic.
Aug 30, 2018 at 7:58 comment added Pierre Arlaud @Coke kudos for actually calling to help OP
Aug 30, 2018 at 4:22 comment added user76841 @Tim, that doesn't always work when they log on your account every time you call: "Customer called to request a refund for over-charged bill. Denied refund because it was their fault." (even if it wasn't). The next CSR will see that and probably say the same thing. But otherwise I agree. That, or asking to talk to their supervisor can work wonders.
Aug 29, 2018 at 21:03 comment added Tim As an example for Stewart’s point, I phoned my utilities company 3 times yesterday. I got 3 different answers for what my bill would be and whether I could adjust it or not. Just keep phoning until you get someone helpful and an answer you like.
Aug 29, 2018 at 6:37 comment added Stewart In handling bureaucratic organisations, sometimes, if that particular person isn't helpful, I just go away (or hang up) and come back again, and speak to a different staff. People are different. Some are more helpful than others.
Aug 28, 2018 at 17:23 history edited Crazydre CC BY-SA 4.0
deleted 12 characters in body
Aug 28, 2018 at 17:21 comment added Crazydre @RickSharp Otherwise, yes, she should hop by bus or Train to France and re-enter
Aug 28, 2018 at 17:20 comment added Crazydre @RickSharp Just called terminal 5 - a youngish officer said that's utter rubbish. He said they could arrange for her to meet up with an officer and have it corrected if calling in advance. Have her call terminal 5 and explain again (even if she wasn't admitted at terminal 5, the guy I spoke to was helpful)
Aug 28, 2018 at 16:56 comment added Rick Sharp Thanks for linking that list, it was super helpful! She called one of the Heathrow numbers, and they told her that since she has been in the country for a couple of weeks, that she needs to go to the premium service center in Croydon. It looks like that service is going to cost her over £700 for an appointment, so it may be cheaper for her to leave and re-enter the country.
Aug 28, 2018 at 14:46 history answered Crazydre CC BY-SA 4.0