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comment When booking a hotel via an opaque site, is there any way to increase the chances of getting free wifi?
It's not dedicated to opaque booking but they do have opaque hotels. Please before down voting verify your reasons!
comment What is ticket reconfirmation and why does it exist?
With all due respect I work in a travel agency for around 2 years now and this is normally the case. Of course I respect all the other answers and the main goal is to benefit the others and gain more knowledge about the mater but I work with almost every airline and that's the main reason to call before traveling yourself. We live in this hassle everyday =)!