962 reputation
28
bio website loco2.com
location London, United Kingdom
age 31
visits member for 2 years, 1 month
seen Jun 18 at 15:28

I run loco2.com - we're trying to make it easier to book European trains because we're frustrated with how hard and confusing it can be (also we think it'd be great if people flew less because of the carbon emissions). Please feel free to ask me anything about train travel!


Jun
29
awarded  Yearling
Jun
18
comment Any tips for completing purchases through RENFE's website?
Thanks, have just done so!
Jun
18
revised Any tips for completing purchases through RENFE's website?
deleted 385 characters in body
Oct
8
comment How do I change my TGV reservation to allow for print-at-home option?
@Frietjeoorlog I am sorry that you see me as pretentious. I was referring to the "Excellent" rating that we have from 219 reviews on the independent review site, Trustpilot trustpilot.co.uk/review/loco2.com. We set up Loco2 because we had been frustrated with the customer service and user experience when booking train tickets ourselves, so we strive to be better
Oct
8
comment How do I change my TGV reservation to allow for print-at-home option?
@Frietjeoorlog I have not compared customer service, I just explained that Loco2's customer service is excellent
Oct
7
answered How do I change my TGV reservation to allow for print-at-home option?
Oct
6
answered Why are some routes unable to be booked on DB's website?
Sep
16
answered Overnight train: London to Berlin
Jun
29
awarded  Yearling
Jun
11
comment Is there a plane+train journey planning service?
Heh, if I wasn't so into trains, I would consider building HiCO2 just for the comedy value :)
Mar
7
answered Availability of local train tickets in France
Feb
11
comment What are UK “rail appointed travel agents”, and where can I find one who'll sell me a ticket?
Unfortunately I don't think it is that simple, as some sort of licence is required. However I will post here again if I can get some further information
Feb
11
answered How can I cross the Atlantic by ship from Europe to New York? (I am not talking about luxury passenger cruise-ships.)
Feb
9
comment What are UK “rail appointed travel agents”, and where can I find one who'll sell me a ticket?
Not as far as I know. It's also a bit of a grey area in terms of whether an online retailer would be allowed to refer to themselves as a "rail appointed agent" and therefore offer the fares. For example clicktravel.com is a TMC but also has a normal online retail site takethetrain.co.uk. It's not clear how ATOC/RSP would make the distinction here in terms of which customers they were selling to etc
Feb
9
comment What are UK “rail appointed travel agents”, and where can I find one who'll sell me a ticket?
So in order to access this fare, you would have to set up an account with a Travel Management Company/rail-appointed agent. I don't know of any rail-appointed agents that are not TMCs but there may be some out there (i.e. old-school 'offline' travel agents).
Feb
9
awarded  Commentator
Feb
9
comment What are UK “rail appointed travel agents”, and where can I find one who'll sell me a ticket?
This is a product aimed at business travellers who usually fly to London from Scotland (hence calling it "Scottish Executive"). It is only available through "rail-appointed agents" because they are deliberately trying to capture the corporate market. This is an example of a TOC-only fare, so East Coast will be making a loss on this as they'll have to pay the full price via RSP (probably also one of the reasons they are only offering it via TMCs, otherwise the losses would be much greater). (I can add this as part of the answer if you amend the question appropriately)
Feb
9
answered What are UK “rail appointed travel agents”, and where can I find one who'll sell me a ticket?
Feb
3
revised Is there a website for searching/booking European trains?
Small typo, added a link, clarified Hafas situation
Feb
3
suggested suggested edit on Is there a website for searching/booking European trains?